Sacramento Rug Works at 1308 65th Street, Sacramento, CA 95819

Contacts

Address:
1308 65th Street, Sacramento, CA 95819
Get directions

Phone number:
+1 916-455-3081

Website:
sacrugworks.com

Categories:
Establishment   Laundry  

Suggest update

Reviews

• Billie Dunbar
  ★ ☆ ☆ ☆ ☆
  I took in two wool rugs to have cleaned. When I picked them up, I was speechless to discover the fringe on my Turkish rug was various shades of pink and what had previously been tightly twisted fringe was now all combed out and fluffy. The gentleman at the desk told me that tribal rugs frequently faded because the dye was sometimes not stable. I asked how the fringe could be replaced and he explained how it could be cut off and replaced with cotton fringe. I also consulted with another gentleman who suggested that the fringe could just be removed . As far as I am concerned my rug is ruined. If they know tribal rugs frequently fade, they should inform customers up front and give them the opportunity to reconsider having the rug cleaned. Also if they know this is a possibility, they could test a small area to determine if the dye fades.
  I will never take another rug to this establishment.

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