Essential Treatment at 3015 Franklin Boulevard, Sacramento, CA 95817

Contacts

Address:
3015 Franklin Boulevard, Sacramento, CA 95817
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Phone number:
+1 916-753-5906

Categories:
Establishment   Spa  

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Reviews

• pamela gonzalez
  ★ ☆ ☆ ☆ ☆
  My suggestion is read reviews BEFORE purchasing the groupon, I made mistake of reading them after. It took a week of voice message and a text for Melissa the owner to return the call to schedule an appt. I booked a 60 min pre-natal massage for 10:15 on Monday. I arrived 10 min early and although her sign and facebook page says open at 10:00 it was closed; I waited until 10:15 to call and it went to the generic voicemail. She returned my phone call and said she wasn't sure what happened but she didn't have me down and she confirms her appts on Saturdays, and she wasn't in area and wasn't expecting any appts until 2pm. She said she has a lot of groupon people and its hard to keep up and if I would like to reschedule. I told her i was afraid she was going to do this after reading two other reviews where shes done this same thing, but I gave her the benefit of the doubt and had initially scheduled my appt anyways. I am due in 3 weeks and did not want to risk her canceling on me again, I don't have that time. I drove 25 min and took time off of work for this appt. shes extremely unprofessional, I called groupon to report what seems to be a pattern of her business behavior and to request a refund(not credit) and will book with a more reputable business. I understand mistakes or oversights happen however I am the third person who has actually written a review with the same complaint, I'm sure there's more out there. Don't let her waste your time I would not book with her or refer anyone to this place.

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